A JSW Defence Initiative
Quality Policy
We, at JSW Gecko Motors Private Limited are committed to meet the highest standards of quality in the manufacture and delivery of specialist mobility vehicles (SMVs). Our amphibious vehicles are engineered to excel both on land and on water environments meeting all customer expectations and industry regulations.
The Top Management is fully committed to:
Complying with applicable statutory, regulatory, and legal requirements, as well as customer-specific standards.
Leading and supporting the implementation of a QMS in accordance with ISO 9001:2015 and ensuring it is effective, efficient, and aligned with our strategic direction.
Our dedication to quality is the cornerstone of our mission to drive innovation, enhance customer satisfaction, and foster operational excellence. We take pride in delivering products that are not only reliable and safe but also push the boundaries of mobility in diverse environments.
At JSW Gecko Motors Private Limited, we are committed to:
- Manufacture Best-In-Class products by understanding the Needs and Expectations of its Customers.
- Ensure timely and dependable delivery through robust project and supply chain management, driven by a skilled and empowered workforce.
- Collaborate with suppliers to meet quality expectations and reduce inefficiencies and costs through consistent evaluation and partnership.
4. Provide a framework to its customers to raise issues & concerns
around the quality of its products and conclude the issues in a time bound manner to improve their satisfaction.
- Measure customer satisfaction and implement improvements in products, services and processes to enhance customer satisfaction.
- Enhance the competency of the employees by assessing the competency gaps and providing relevant trainings.
- Collaborating with the customers to develop innovative products and services that adhere to their standards.
- Use data-driven insights and performance indicators to improve processes, products, and services, enhancing both customer satisfaction and internal processes.
- Continually Improve our established systems, standards and processes.
- Communicate this policy to all employees and relevant external stakeholders to ensure understanding, ownership, and alignment with quality goals.
Through this policy, we ensure that every vehicle we produce reflects our core values of quality, innovation, and customer-centricity, while continuously striving for excellence in all aspects of our operations.